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Branch Manager For South India

Position

Branch Manager For South India

Work Location Andhra Pradesh,Tamil Nadu,Kerala & Karnataka

Responsibilities
 

  • Required skill(s): Sales.
  • At least 6 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Up Country Andhra Pradesh, Up Country Tamil Nadu, Up Country Karnataka & Kerala, Hyderabad, Chennai, Bangalore.
  • Applicants should be Indian citizens or hold relevant residence status.
  • Preferably Managers specializing in Banking/Financial Services or equivalent.
  • 20 Full-Time positions available.
  • JOB PURPOSE:
  • Lead a result oriented team and be responsible for achieving the Branch sales targets, ensuring high quality service and customer relationship management. Also ensure cost and productivity norms are met and branch /ATM premises are kept up to the mark .Ensure compliance with banking rules, regulations & procedures.
  • REPORTING RELATIONSHIPS:
  • Relationship Managers / PB Supervisor / Teller Authorizers
  • PRINCIPAL ACCOUNTABILITIES:
  • Achievement of Business Targets / Overall branch supervision
  • 1. Achievement of Incremental No (both resident and non resident )
  • 2. Achievement of Incremental Value (both resident and non resident) with fungibility
  • 3. Achievement for targets on all cross sell products (Demat , Credit Cards ,Mutual Funds , Insurance , Investment Advisory , Assets )
  • 4. Programme / Channel Management ( Manage and achieve on parameters of Corporate salary , HNW , CCM – PB portfolio , DBC s)
  • Customer Service
  • 1. Monitor all parameters of BRM – Service Quality
  • 2. Ensure service excellency to enhance existing portfolio and control attrition
  • 3. Ensure effective complaint handling and monitoring of NextStep application
  • 4. Ensure least TAT delays
  • 5. Make 5 customer visits every week ( Top 20 % of profitable customers )
  • 6. Handle referrals effectively
  • Ensure Operations and Risk control at branches, as envisaged in Retail Ops Manual / New circulars by SDBP group .
  • 1. Review reports·TOD reports (CH117 , CH118 , CH318 ) ·Large transaction report (CH106)·Security Manager Daily Activity (SM108 ) ·Sign On / Sign Off (SM109 ) · Account closed report (CH127 ) /Term Deposit Closed (TD130) · Trail Balance (GL005 )
  • 2. Review Suspense & Dummy accounts.
  • 3. Review vault register.
  • 4. Conduct all fortnightly/monthly reviews as prescribed by Retail Ops Manual
  • 5. Ensure timely responses to audit
  • 6. Ensure timely submission of various reports
  • 7. Custodian to key of the locker which has keys of other unalloted lockers
  • 8. Issue/Processing of Bank Guarantee / Letter of Credit
  • Cost Management and staff productivity
  • 1. Monitor costs / expenses so that they do not exceed the budget .
  • 2. Monitor Staff Productivity by ensuring clarity of business objectives among staff members and periodic reviews
  • 3. Ensure weeding out happens for unprofitable customers
  • 4. Ensure proper cash management with help of subordinates
  • Branch and ATM Management
  • 1.Ensure branch merchandising as per policy in co-ordination with Marketing
  • 2.Ensure lobby management
  • 3. Ensure upkeep and cleanliness of branch and ATM premises (both onsite and offsite ATMs )
  • Others
  • 1.Contribute to staff morale and plug staff turnover
  • 2. Interaction with direct sales team
  • 3. Support other business groups
  • 4. Plan Marketing activities for better visibility and business growth of the branch
  • 5.Handle additional responsiblities / projects as and when assigned
  • 6.Opening / Closing of branch batch , if responsible
  • SUPERVISION RECEIVED:
  • Work under the guidance of Cluster head / Regional Business Manager and Audit.
  • ASSIGNMENT OF WORK:
  • Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials.
  • CORE COMPETENCIES:
  • Strategic Vision Business understanding Planning & Organizing Initiative Decision making Numerical and analytical ability Accuracy Develop subordinates Communication Response time
  • REQUISITE SKILLS
  • Sales / Marketing skills Interpersonal skills Hands on approach Aggressive Listening skills Ability to work under pressure Team Player Confidence Adaptability Influencing skills
  • CHALLENGE:
  • Achieve targets in an adverse business environment.Ability to manage difficult customers.
  • GRADE / BAND:
  • Manger to Asst. Vice President
  • MANDATORY REQUIREMENT:
  • Candidates with Branch Managers experience in a Bank.
  • Banking Experience is a must for any candidate applying for the job.
  • COMPENSATION:
  • Same will not be a constraint for the right candidate.



Requirements
 

  • Candidate must possess at least a Bachelor of Art, Bachelor of Commerce, Bachelor of Science , Bachelor of Architecture, Bachelor of Business Administration, Bachelor of Computer Application , Bachelor of Dental Surgery, Bachelor of Engineering/Technology, Bachelor of Hotel Management, Bachelor of Law , Bachelor of Medicine/Surgery, Bachelor of Pharmacy , Master of Art , Master of Commerce , Master of Computer Application/Computer Science, Master of Science, Master of Architecture, Master in Business Admin/Post Graduate Diploma in Business Administration/Post Graduate Program in Management, Master of Dentistry, Master of Engineering/Technology, Master of Law, Master of Medicine/Surgery, Master of Pharmacy, Chartered Accountancy, Company Secretary, Institute of Cost Accountancy or Doctorate in any field.
  • Required skill(s): Sales.
  • At least 6 year(s) of working experience in the related field is required for this position.
  • Applicants must be willing to work in Up Country Andhra Pradesh & Up Country Tamil Nadu.
  • Applicants should be Indian citizens or hold relevant residence status.
  • Preferably Managers specializing in Banking/Financial Services or equivalent.
  • 20 Full-Time positions available.
  • JOB PURPOSE:
  • Lead a result oriented team and be responsible for achieving the Branch sales targets, ensuring high quality service and customer relationship management. Also ensure cost and productivity norms are met and branch /ATM premises are kept up to the mark .Ensure compliance with banking rules, regulations & procedures.
  • REPORTING RELATIONSHIPS:
  • Relationship Managers / PB Supervisor / Teller Authorizers
  • PRINCIPAL ACCOUNTABILITIES:
  • Achievement of Business Targets / Overall branch supervision
  • 1. Achievement of Incremental No (both resident and non resident )
  • 2. Achievement of Incremental Value (both resident and non resident) with fungibility
  • 3. Achievement for targets on all cross sell products (Demat , Credit Cards ,Mutual Funds , Insurance , Investment Advisory , Assets )
  • 4. Programme / Channel Management ( Manage and achieve on parameters of Corporate salary , HNW , CCM – PB portfolio , DBC s)
  • Customer Service
  • 1. Monitor all parameters of BRM – Service Quality
  • 2. Ensure service excellency to enhance existing portfolio and control attrition
  • 3. Ensure effective complaint handling and monitoring of NextStep application
  • 4. Ensure least TAT delays
  • 5. Make 5 customer visits every week ( Top 20 % of profitable customers )
  • 6. Handle referrals effectively
  • Ensure Operations and Risk control at branches, as envisaged in Retail Ops Manual / New circulars by SDBP group .
  • 1. Review reports·TOD reports (CH117 , CH118 , CH318 ) ·Large transaction report (CH106)·Security Manager Daily Activity (SM108 ) ·Sign On / Sign Off (SM109 ) · Account closed report (CH127 ) /Term Deposit Closed (TD130) · Trail Balance (GL005 )
  • 2. Review Suspense & Dummy accounts.
  • 3. Review vault register.
  • 4. Conduct all fortnightly/monthly reviews as prescribed by Retail Ops Manual
  • 5. Ensure timely responses to audit
  • 6. Ensure timely submission of various reports
  • 7. Custodian to key of the locker which has keys of other unalloted lockers
  • 8. Issue/Processing of Bank Guarantee / Letter of Credit
  • Cost Management and staff productivity
  • 1. Monitor costs / expenses so that they do not exceed the budget .
  • 2. Monitor Staff Productivity by ensuring clarity of business objectives among staff members and periodic reviews
  • 3. Ensure weeding out happens for unprofitable customers
  • 4. Ensure proper cash management with help of subordinates
  • Branch and ATM Management
  • 1.Ensure branch merchandising as per policy in co-ordination with Marketing
  • 2.Ensure lobby management
  • 3. Ensure upkeep and cleanliness of branch and ATM premises (both onsite and offsite ATMs )
  • Others
  • 1.Contribute to staff morale and plug staff turnover
  • 2. Interaction with direct sales team
  • 3. Support other business groups
  • 4. Plan Marketing activities for better visibility and business growth of the branch
  • 5.Handle additional responsiblities / projects as and when assigned
  • 6.Opening / Closing of branch batch , if responsible
  • SUPERVISION RECEIVED:
  • Work under the guidance of Cluster head / Regional Business Manager and Audit.
  • ASSIGNMENT OF WORK:
  • Liaison with external customers, retail marketing, audit, IT, product development group, retail operations, clearing, currency chest, ATM vendors, other functional heads on case to case basis, and RBI officials.
  • CORE COMPETENCIES:
  • Strategic Vision Business understanding Planning & Organizing Initiative Decision making Numerical and analytical ability Accuracy Develop subordinates Communication Response time
  • REQUISITE SKILLS
  • Sales / Marketing skills Interpersonal skills Hands on approach Aggressive Listening skills Ability to work under pressure Team Player Confidence Adaptability Influencing skills
  • CHALLENGE:
  • Achieve targets in an adverse business environment.Ability to manage difficult customers.

Apply to- metroconsultantdelhi@gmail.com

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